AI-Assisted 911 Call Triage & QA Platform

Buyer: City of Baltimore 911 Call and Dispatch Center

Awardee

Prepared

Details

Baltimore's 911 center selected Prepared's AI platform to triage and quality-review roughly 3,500 daily 911 calls, raising QA coverage from 20% to 100% of calls within a week.

Source

Official solicitation / award →